General Queries & Feedback

For general queries, or to give us feedback on our service, please email us at [email protected].

Product Enquiries

To contact us about particular product, please direct your query to the relevant party below.

Health and Life Insurance
Anthony Fleming | General Manager, Health & Life Insurance
Email: [email protected]

General Insurance (Car, Home and Contents, Travel, Business, Pet Insurance)
Stephen Zeller | General Manager, General Insurance
Email: [email protected]

Energy (Electricity and Gas)
Brett Mifsud | General Manager, Energy
Email: [email protected]

Money (Home Loans, International Money Transfers, Credit Cards)
David Ruddiman
Email: [email protected]


If you would like to make a complaint, then please email our friendly customer service team on: [email protected].
For further information on our Complaints Handling Process, please click here.
See also our Whistleblowing Policy.


If you would like to unsubscribe from Compare the Market’s mailing list, please email us at [email protected]. We will endeavour to action your requests within 24 business hours.

Call Centre

Prefer to speak with someone? Our Brisbane-based call centre can help direct your call. Phone us on 13 32 32.



For media enquiries and interviews, please contact [email protected] or visit our media centre.


If you would like to talk to us about advertising, digital, content, sponsorship or link opportunities, please contact [email protected]

Business Development

If you would like to talk to us about business development opportunities please contact:

Rob Clancy
Chief Executive Officer
Email: [email protected]

Craig Owen
Chief Commercial Officer
Email: [email protected]

Write to us

If you would prefer to write to us please send your letter to the address below. It may take us a little longer to respond back to you but we will be in touch as soon as we can.
Level 2
80 Jephson Street
Toowong 4066